Privacy Policy

This Privacy Policy outlines how JHC Law Corporation (“we”, “our”, or “us”) collects, uses, discloses, and safeguards personal information in accordance with the British Columbia Personal Information Protection Act and other applicable privacy laws. The Personal Information Protection Act (PIPA) of British Columbia governs how organizations, including our law firm, collect, use, retain, safeguard, and disclose personal information. "Personal Information" refers to any data pertaining to an identifiable individual.

At JHC Law Corporation, we are dedicated to delivering outstanding service to our clients. In order to provide such service, it is necessary to collect, use, and disclose certain personal information that relate to our retainer and to the representation of our clients.

Safeguarding the confidentiality of our clients’ personal information remains a top priority for our firm. We are committed to protecting your personal information in line with PIPA. This Privacy Policy describes how we keep your data accurate, confidential, and secure, and explains your right to access and correct your personal details.

Collection of Personal Information

We collect personal information from clients, potential clients, and other individuals as required to provide legal services and operate our firm. The types of personal information we collect may include, but are not limited to:

• name;
• date of birth;
• contact information (email, phone number, address);
• employment and financial information;
• relationship information; and
• documents related to the legal matter.

We will only collect client information that is necessary to fulfill the following purposes:

• verify identity;
• open and manage files;
• provide and maintain service quality; and
• meet regulatory requirements.

By retaining JHC Law Corporation for legal advice or representation, clients consent to our collection, use or disclosure of their personal information.

Consent may be granted verbally, in writing, electronically, or through an authorized representative. It may also be implied when the intended use of personal information is apparent, and the client voluntarily provides such information for that specific purpose. Furthermore, implied consent can occur if a client receives notice and a reasonable opportunity to opt out of the use of his or her personal data, yet chooses not to opt out.

Lawyers must follow strict rules to protect personal and confidential information, especially those concerning solicitor-client privilege. JHC Law Corporation will not share personal details unless clients give clear or implicit permission. If a client’s information appears in court documents, agreements, or materials prepared by the firm, we consider that as express consent for release. We also assume consent when providing relevant information to experts or consultants working for or on behalf of the client.

PIPA also authorizes JHC Law Corporation to collect, use, or disclose an individual's personal information without consent in certain situations. 

JHC Law Corporation will take reasonable steps to ensure personal information is accurate and complete whenever it is collected, used, or disclosed.

Clients generally have the right to withhold or withdraw their consent for organizations to use their personal information, unless specific exceptions apply – such as when the information is essential for providing a service or product, or when withdrawing consent would prevent the organization from fulfilling a legal obligation. Choosing not to provide or to retract consent may limit our ability to offer certain legal services. In these cases, we will clarify the circumstances to help clients make informed decisions. If a client nonetheless withdraws consent for collecting, keeping, or using personal information, JHC Law Corporation may choose to stop representing them.

Website Data Collection

Our website may collect certain information automatically, including IP addresses, browser type, operating system, pages viewed, and access times. We may also use cookies and similar technologies to enhance user experience and analyze website traffic. Personal information submitted through website forms, such as contact details or case information, will be used solely for the purpose for which it was provided and in accordance with this Privacy Policy.

Security of Personal Information

We understand that we have both professional and legal responsibilities to keep our clients' confidential information safe. We also acknowledge our duty to safeguard the personal details we collect about clients and others throughout our legal practice.

We have implemented various safeguards to prevent unauthorized access, collection, or use of personal information. JHC Law Corporation is located in a secure building, and electronic data is stored on password-protected servers meeting industry standards.

Requests for Access to Personal Information

Individuals have the right to request access to the personal information we hold about them. Upon receiving a written request, we will confirm the existence of such information and provide access in accordance with applicable privacy laws, unless restricted by legal exceptions.

A nominal fee may be applied for access to personal information. If a fee is applicable, we will notify the requestor of the associated cost and seek their instruction on whether to proceed with the request.

Requests for Correction of Personal Information

If an individual believes that the personal information we hold is inaccurate or incomplete, they may request a correction. We will update the information as appropriate or provide a written explanation if a correction cannot be made.

SMS Terms & Conditions

If you consent to receive SMS from JHC Law Corporation, you agree to receive SMS communications regarding your file, including updates, requests for information, and scheduling meetings SMS from us.

Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://jhcfamilylaw.com/privacy-policy/ to see our privacy policy and terms and conditions.

We do not share mobile numbers and information obtained as part of the SMS consent process with third parties. No mobile opt-in data will be shared with third parties.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Officer or designated individual at: info@jhcfamilylaw.com.